LAVIDA MASSAGE OF Commerce: We are looking for an energetic and enthusiastic individual with a strong background in Sales and Customer Service.

As a member of our Customer Service Representative team, you would be responsible for helping us grow Membership sales and creating an excellent guest relations experience for our clients. We have a talented team of gifted Massage Therapists and caring Customer Service Representatives- all of who have created a welcoming, caring environment that our guests can feel from the moment they walk through our doors.

RESPONSIBILITIES:

Sales

• Meet sales goals for Membership sales
• Effectively promote and sell retail products
• Drive seasonal promotions

Guest Scheduling

• Have a friendly, welcoming phone presence
• Be extremely detail-oriented to efficiently book appointments
• Be able to prioritize and multi-task to manage high-volume calls
• Maintain thorough and accurate client notes

Guest Relations

• Have a genuine interest in getting to know clients
• Be able to converse with and connect to clients of different ages and backgrounds
• Ensure clients are cared for, from the minute they walk through the door to the time that they leave the center

Teamwork

• Work effectively and positively with Massage Therapist team and Customer Service Representatives

Center Operations & Cleanliness

• It is really important that we maintain an organized and clean environment for our guests and our team. Our Customer Service Representative is responsible for hourly walk-through of the center to ensure that the lobby, restrooms, laundry room and break-room are clean and organized.
• Daily cleaning including vacuuming, dusting, and mopping and cleaning of restrooms
• NIGHTS AND WEEKENDS ARE MANDATORY

THE IDEAL CUSTOMER SERVICE REPRESENTATNIVE:

To be happy and successful in this position, you would:

• Be Very Comfortable Selling
• Be motivated by the opportunity to earn more through sales and commissions
• Love meeting and getting to know people
• Like working in a team environment
• Be very detail-oriented
• Be very comfortable working on computer

Job Type: Part-time, Full-time available

Pay may depend on skills and/or qualifications

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• What is your availability like? Is your schedule relatively open?
• What is a sales process that you typically use and have you seen success with this method?
• What are some hobbies that you enjoy doing outside of work?
• Will you be able to keep a professional look and tone when dealing with various client accounts and questions?

Work Location: One location

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