Lawelawe is proud to announce we are currently seeking an advanced AV/ Video Teleconference Technician to join our team!

We have an immediate opening for an AV/VTC Technicianto provide video teleconference support. The Technician will perform onsite AV/VTC support, such as include hardware, software, network, and scheduling services necessary to deliver real time video and audio communications between users at two or more locations.

Duties & Responsibilities:

• Support the designing, delivering and maintaining of solutions for both secure and non-secure video systems which include Cable Television, VTC and desktop LAN VTC systems and web-based collaboration tools.
• Configure video service to be delivered via ISDN, IP, SIP, or other digital transmission service, support multi-point bridging, and enable routing of video calls to off-net locations
• Configure equipment to support transfer of multimedia data (e.g., text, graphics, images, video, and audio) to a format the receiving side can integrate.
• Provide technical support for web-based collaborative training and other advanced VTC solutions.
• Provide remote diagnostic services for videoconferencing systems and sessions.
• Plan, implement, and manage VTC and video projects and services.
• Provide VTC services including scheduling conferences and rooms, configuring internal and external bridging, and operating equipment during VTC sessions.
• Operate, maintain, configure, and test VTC, and other video services operating in unclassified modes.
• Upgrade VTC equipment software, hardware, and firmware; perform preventative maintenance; troubleshoot; replace failed hardware components; and modify the configuration of teleconferencing equipment.
• Install, add, move, delete, and upgrade streaming media equipment software and hardware; perform preventative maintenance; troubleshoot; replace failed hardware components; and modify the configuration of streaming video equipment
• Provide onsite support for setup and configuration for local presentations and endpoint to endpoint presentations.
• Provide VTC network technical support and maintenance of network base end points; software distribution and install upgrades to videoconference software and firmware.
• Maintain an awareness of new VTC technologies and provide recommendations and guidance to the government customer for improved VTC services.
• Develop standard procedures for operation of the VTC facility and network, and for Coordination among participating sites.
• Monitor and maintain the VTC equipment to ensure proper functionality.
• Other duties as assigned. Duties are subject to change based on the needs of the government customer.

Qualifications:

• At least two (2) years of AV/VTC Telecommunications experience.
• Experience with VTC system infrastructure and both hard and soft endpoints.
• Experience with the implementation and operation of integrated computer-based audio-visual and telepresence systems with minimal oversight.
• Experience operating and configuring audio-visual and telepresence systems (in particular, Polycom, Cisco/Tandberg, Crestron and Extron equipment).
• Ability to implement and operate various types of fully integrated computer-based systems with minimal oversight.
• Experience with meeting and room scheduling software (experience with Meeting Room Manager, Outlook and LANDesk is preferred).
• Experience with Microsoft Office Suite programs such as Word, Excel, Access, Project Management, Power Point and Visio.
• Experience with audio-visual systems and presentations.
• Active Secret Clearance Required

Skills:

• Excellent oral, verbal, and written communication skills.
• Working knowledge of Crestron and Extron control systems
• Awareness of Governance methodologies commonly governing DoD organizations

Preferred Qualifications:

• Bachelor’s degree in Business Administration or Information Technology and has five (3) to (5) years expertise relevant experience
• Working Knowledge of ITIL’s Incident, Service, and Change Management Methodologies

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Fort Belvoir, VA 22060: Reliably commute or planning to relocate before starting work (Required)

Experience:

• AV/ Teleconference Teleconference: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Fort Belvoir, VA 22060

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