TR3 TESTING COORDINATOR - 04132023-45126 Job at State of Tennessee
Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, TENNESSEE REVENUE REGISTRATION AND REPORTING SYSTEM DIVISION, DAVIDSON COUNTY
Minimum Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor’s degree and one year of full-time professional work experience in tax administration and/or business analysis.
Substitution of Education for Experience: Additional graduate coursework may be substituted for the required experience on a year-for-year basis to a maximum of one year.
Substitution of Experience for Education: Qualifying full-time professional work experience in tax administration and/or business analysis may be substituted for the required experience on a year-for-year basis to a maximum of four years.
Other Requirements
Necessary Special Qualifications: None
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Job Overview
Summary: Under general supervision, coordinates Tennessee Revenue Registration and Reporting (TR3) testing functions of average difficulty; performs related work as required.
Distinguishing Features: This is a classification in the TR3 division of the Department of Revenue. An employee in this classification will create testing plans, schedule TR3 testing internally and externally, maintain and organize TR3 testing scenarios, and facilitate the execution of testing incident reports, service packs, and upgrades for TR3. This classification differs from the TR3 Business Consultant series in that employees in the latter perform business development work. This class differs from TR3 Assistant Director in that an employee of the latter functions in an administrative capacity and maintains more general oversight.
Work Activities
- Creates testing plans for TR3 service packs and TR3 upgrades.
- Maintains and organizes TR3 testing scenarios, categorizing scenarios by business division and/or functional impact.
- Reviews and identifies gaps within TR3 testing scenarios, such as: the omission of penalty and interest.
- Manages initial testing of TR3 incident reports.
- Works with business consultants to create valid testing scenarios for new functionality and processes.
- Facilitates assistance for testers when system and process related questions arise.
- Facilitates external party testing and outside vendor testing.
- Performs system security administration.
- Coordinates system changes for TR3 system packs and TR3 upgrades.
Competencies (KSA'S)
Competencies:
- Action Oriented
- Business Acumen
- Dealing with Ambiguity
- Intellectual Horsepower
- Organizing
- Planning
- Process Management
Knowledge:
- Administration and Management
- Clerical
- Communications and Media
- Customer and Personal Service
- English Language
- Law and Government
- Mathematics
Skills:
- Active Learning
- Active Listening
- Critical Thinking
- Instructing
- Monitoring
- Quality Control Analysis
- Reading Comprehension
- Systems Evaluation
- Time Management
- Complex Problem Solving
Abilities:
- Category Flexibility
- Flexibility of Closure
- Inductive Reasoning
- Information Ordering
- Problem Sensitivity
- Selective Attention
- Written Expression
Tools and Equipment Used
- Computer
- Telephone/Cell Phone
- Scanner
- Copy Machine
- Printer
- Calculator
- Projector
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
Please Note :
toshibalba.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, toshibalba.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.