Technical Writer Intermediate (3-6 years) Job at Software Technology, Inc.
Technical Writer Intermediate (3-6 years)
111 Polaris Parkway, #1, Columbus, OH 43240/Remote
6 months of contract
- Provide writing/editing support to all HR service teams.Revise or create procedures from documentation provided by the service teams.
Partner with Subject Matter Experts to ensure that procedures accurately reflect current processes established within each department.
Partner with Knowledge Management Manager, Controls and the Legal Obligations community to ensure documents are accurately aligned as required.
Maintain online repository, posting new/updated procedures as needed.
Maintain document properties correctly to ensure accurate reporting.
Balance conflicting demands to support expected work as well as urgent requests.
Escalate issues that arise with clients, workload, tools, and processes.
Manage relationships with a variety of internal clients and partners, providing consulting as needed.
Complete routine administration, including attending meetings (whether internal or client), fulfilling training requirements, and reporting to management or clients as requested.
Complete special assignments and projects as needed.
Provide additional support to Knowledge Management Manager as needed.
Core Responsibilities - Write/update functional procedures, including performing critical gap analysis, workflow planning (reviews and approvals), document management (properties, statuses, publications, decommissions, etc.), and troubleshooting issues for assigned work.
NOTE: This role is 100% remote and contractors can work from any location within the U.S.
Job Type: Full-time
Pay: From $42.00 per hour
Schedule:
- Monday to Friday
Work Location: Remote
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