ESSENTIAL JOB FUNCTIONS

• Determine the needs of end users of technical documentation
• Work with technical staff to make products easier to use and thus need fewer instructions
• Organize and write supporting documents for products
• Use photographs, drawings, diagrams, and charts that increase users' understanding
• Gather usability feedback from customers, designers, and manufacturers
• Revise documents as new issues arise
• Ability to train employees on the functions of Technical Writing
• Other duties may be assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Minimum of a Bachelor's Degree in English, Communication or Engineering
• 5+ years of Aviation or Engineering Technical Writer Experience

JOB SKILLS

• Patience in problem-solving/troubleshooting
• Must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds.
• Create detailed instructions for others to follow. Must be detailed and precise at every step so that the instructions can be useful.
• Must be able to think about a procedure or product in the way that a person without technical experience would think about it.
• Must be able to work well with other writers; with designers, editors, and illustrators; and with the technical people whose information they are explaining.
• Must be able to understand and then explain highly technical information.
• Must have excellent writing skills to be able to explain technical information clearly.
• Proficiency in MS Office and other necessary tools to complete work.