Technical Support and Technical Field Service Advisor - pay up to $65,000 Job at Oculus Search Partners LLC
Technical Support and Technical Field Service Advisor
A engineering-related degree and four years of experience is required to be considered
Pay up to $65,000
Must be a United States citizen or Green Card holder
No remote
Full-time
Permanent W-2 employee
Full benefits
No relocation
Brown Deer, Wisconsin area
This full-time, permanent Technical Support and Technical Field Service Advisor career opportunity is at a financially stable, employee-owned company that created their dynamic industry. The company gifts employees company stock. An annual discretionary bonus and a 401k Plan (usually a discretionary contribution in addition to a match) are provided. The company values the culture and has recently implemented their core values. They have also recently implemented their Entrepreneurial Operating System for short-term and long-term growth plans. They are proactive in the products they provide customers both now and for the future. The company has recently added a building and remodeled the existing facilities. Growth is unlimited here. The company is making flexibility a priority with potential flexible work hours and work from home possibilities. The environment is fast-paced and challenging. The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. A new software conversion to SolidWorks from AutoCAD is on the horizon.
The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. There is no travel associated with this position. The duties and responsibilities of the successful candidate will include the following:
Meeting with and communicating with a variety of vendors and customers both verbally or written
Being responsive to incoming phone calls
Proving technical support and troubleshooting
Supporting and managing project workflow
Working with customers as well as the parts and service area to resolve problems
Creating work orders and invoices
Billing and invoicing customers
Supporting the service managers as needed
Participate in service scheduling, if needed
Handling Return Merchandise Authorizations
Participating in scheduling training for service employees
Training others as needed
The background of the successful candidate must include the following:
An engineering or related degree
Four or more years of technical support or field service experience
An understanding of hydraulics, drives, PLCs, mechanical and electrical
Experience reading and understanding engineering drawings
Possess the ability to flourish in a fast-paced environment
Four or more years of supporting customers
Exceptional communication, customer service and problem solving skills
A solid work history
A US citizen or possess a green card
A residence within 45 minutes
Please Note :
toshibalba.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, toshibalba.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
A engineering-related degree and four years of experience is required to be considered
Pay up to $65,000
Must be a United States citizen or Green Card holder
No remote
Full-time
Permanent W-2 employee
Full benefits
No relocation
Brown Deer, Wisconsin area
This full-time, permanent Technical Support and Technical Field Service Advisor career opportunity is at a financially stable, employee-owned company that created their dynamic industry. The company gifts employees company stock. An annual discretionary bonus and a 401k Plan (usually a discretionary contribution in addition to a match) are provided. The company values the culture and has recently implemented their core values. They have also recently implemented their Entrepreneurial Operating System for short-term and long-term growth plans. They are proactive in the products they provide customers both now and for the future. The company has recently added a building and remodeled the existing facilities. Growth is unlimited here. The company is making flexibility a priority with potential flexible work hours and work from home possibilities. The environment is fast-paced and challenging. The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. A new software conversion to SolidWorks from AutoCAD is on the horizon.
The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. There is no travel associated with this position. The duties and responsibilities of the successful candidate will include the following:
Meeting with and communicating with a variety of vendors and customers both verbally or written
Being responsive to incoming phone calls
Proving technical support and troubleshooting
Supporting and managing project workflow
Working with customers as well as the parts and service area to resolve problems
Creating work orders and invoices
Billing and invoicing customers
Supporting the service managers as needed
Participate in service scheduling, if needed
Handling Return Merchandise Authorizations
Participating in scheduling training for service employees
Training others as needed
The background of the successful candidate must include the following:
An engineering or related degree
Four or more years of technical support or field service experience
An understanding of hydraulics, drives, PLCs, mechanical and electrical
Experience reading and understanding engineering drawings
Possess the ability to flourish in a fast-paced environment
Four or more years of supporting customers
Exceptional communication, customer service and problem solving skills
A solid work history
A US citizen or possess a green card
A residence within 45 minutes
Please Note :
toshibalba.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, toshibalba.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.