Systems Quality Assurance Analyst (WFH/Remote) Job at IQVIA

IQVIA Wayne, PA

Overview

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients – mostly life science/pharmaceutical companies – through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research. This research is broad and includes qualitative (e.g. interviews, focus groups), quantitative (e.g. clinical outcome assessments (COAs)/patient-reported outcomes (PROS), preference research) and passive (e.g. digital health technology tools) approaches to understand patient, caregiver and healthcare professional experiences and expectations of disease and treatment.

To meet our client expectations and retain the excellent reputation built up over time the IQVIA PCS team is committed to recruiting, training and supporting driven individuals who have both consulting skills and life science skills that can be applied to PCS research activities. Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions. We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Role & Responsibilities

The role-holder will need to be a committed individual, who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment and be comfortable managing conflicting priorities. The environment is dynamic and ever-changing, moving at the pace of our clients’ needs and the candidate will be expected to understand the sense of urgency that is synonymous with the business.

As a Systems Tester within the PCS team at IQVIA, responsibilities include:

  • Test and report general web, windows, and mobile (iOS and Android) applications software or specialized utility programs
  • Analyzing users’ stories and/use cases/requirements for validity and feasibility
  • Collaborate closely with other team members and departments
  • Execute all levels of testing (System, Integration, and Regression)
  • Detect and track software defects and inconsistencies
  • Provide timely solutions
  • Provide support and documentation
  • May analyze user needs or customize software for client use with the aim of optimizing operational efficiency
  • May analyze and design databases within an application area, working individually or coordinating database development as part of a team.
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Proven problem-solving skills with strong attention to detail.
  • A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
  • Strong computer skills, including Microsoft Office applications [may add additional requirements as needed, i.e., SAS or other software skills].
  • Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
  • Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
  • Excellent written and oral communication skills including grammatical/technical writing skills.
  • Excellent attention and accuracy with details.
  • Ability to confidently communicate with and effectively present information to internal team.
  • Must be able to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasks and projects.
  • Strong individual initiative.
  • Strong organizing skills.
  • Strong commitment to quality.
  • Ability to work within a team environment.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status




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