Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The North America Repair Center Supervisor for Leica Biosystems is responsible for the effective and efficient management of their assigned area’s resources, including all personnel (direct hourly), process equipment and materials utilized to achieve exceptional service for customers of Leica Biosystems products. The supervisor models outstanding customer service through strong communication and collaboration skills both internally and with our customers.

This position is part of the Manufacturing & Operations located in Gurnee, Illinois and will be onsite. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the Repair Center Team and report to the Director of Service Operations. If you thrive in a leadership role and want to work to build a world-class organization—read on.

In this role, you will have the opportunity to:

• Schedule work assignments, breaks and lunches to ensure adequate staffing to meet production requirements

• Assign associates to manufacturing processes based on production needs and level of experience of available

• Maintain and adjust production schedule to guarantee on-time delivery of products to meet customer demand and to ensure execution of the Level Load process

• Clearly communicate with Sales and Services Leaders to disseminate all relevant information

• Lead weekly scheduling review meeting (as required)

• Create and maintain a safe working environment through proactive observations, application of 4E

• Ensure recognition, coordinate and execution of adjustments to the process using formally documented and approved Corrective Methods (CMs)

The essential requirements of the job include:

• B.S. in Engineering Or equivalent work experience in related field (3+ years of related experience)

• Excellent verbal and written communication skills, positive customer-centric attitude

• Ability to exercise discretion and independent judgement

• Experience with installation and technical support for Leica anatomic pathology instrumentation and consumables

• Ability to travel 10%

It would be a plus if you also possess previous experience in:

• Ability to follow specifically defined procedures & practices, detailed instructions on new assignments/projects, and constant instructions on routine work

• Advanced analytical aptitude

• Advanced Electronic, Electrical, Electro-Mechanical troubleshooting and repair aptitude

• Experience with medical devices, applications, and/or regulated environments

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.