Supervisors Overnight – Come
see what Applegreen Dunkin Donuts is brewing!
A great career at Applegreen
is waiting. Competitive Pay and Great Benefits.
EARN $21/hr. Discounted daily meals!
The Shift Supervisor is responsible for supervising the
day-to-day activities of associates; providing excellent service to all
customers through prompt and courteous service, and maintaining knowledge of all
standards, recipes, operations, food safety and cleanliness standards,
incompliance with all corporate standards. This position will interact with the
public and coworkers in a friendly, enthusiastic and outgoing manner and
encourage, through leadership and example, the highest level of sales and
customer service performance by other associates. Other responsibilities
include aiding in monitoring associate productivity; assigning responsibility
for specified work and/or functional activities; and giving work directions and
monitoring scheduling to ensure that all shifts are covered; performing all
other responsibilities as directed by the business or as assigned by
management.
This is a non-exempt position and typically reports to the
Store Manager / Assistant Store Manager. depending on local requirements.
Position is for a Overnight
Supervisor, Hours 10:00 pm to 7:00 am.
Essential Functions:
- Supervises the day-to-day activities of team members and
coordinates breaks for hourly associates
- Operates cash register and voids transactions as needed while
following all Applegreen cash handling policies and procedures, and maintains
proper security of cash at all times
- Coordinates with management for on-the-job training for new
associates
- Enforces safety guidelines and builds awareness about safety
- Keeps management informed of area activities and any
significant problems
- Develops thorough knowledge of all products carried in the
store(s) and ensure that all sales are posted to the appropriate category;
assists in achieving sales results as required by branch and corporate
standards
- Resolves all customer complaints in a manner consistent with
company policy, and with customer satisfaction in mind
- Contributes to the overall display and presentation efforts
within the store environment, including stocking/replenishing product, and
general store housekeeping duties
- Transfers supplies and equipment between storage and work
areas by hand or use hand truck
- Implements product rotation based on product code dates;
orders product and participates in physical inventory counts as required
- Completes opening, daily and closing procedures/checklists in
accordance with company policies/procedures; assists with maintenance
requisitions
- Practices excellent food safety and sanitation practices and
complies with HACCP standards
Qualifications:
- Requires a High School diploma or the equivalent (GED)
- Requires a minimum of 6 months supervisory/lead experience
- Requires the ability to speak, read and comprehend
instructions, short correspondence, and policy documents, as well as converse
comfortably with customers
- Food and beverage, cash handling, and customer service
experience preferred
- Requires the ability to bend, twist, and stand to perform
normal job functions
- Requires the ability to lift and/or move up to 40 lbs
- Frequently immerses hands in water and water diluted with
chemical solutions
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Benefits:
We offer attractive benefits
including:
Great hourly rate plus tips
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Pay: $21 / hour
Job Type: fulltime
Education: No education required
Work location: On-site
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