Sr. Manager, Population Health - El Segundo, CA Job at UnitedHealth Group

UnitedHealth Group El Segundo, CA 90245

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

Optum applies evidence-based approach in provision of exceptional patient care. This role drives Population Health strategies and objectives by designing analytical tools for clinical management and staff productivity; as well as directly supporting various employed and contracted specialties that provide wraparound services for our patients. Focus include program and intervention performance assessment, development of metrics, reporting to leadership. This position reports into the Sr. Director of Population Health and involves significant exposure to Optum’s regional VP-level leaders, Senior Medical Directors, as well as the Chief Medical Officer. This is a people management role and will have multiple analysts directly reporting into it.

Primary Responsibilities:

  • Consistently exhibits behavior and communication skills that demonstrate our company’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Uses, protects, and discloses our patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Manages a team of analysts supporting various functions within the Population Health team Oversees resource allocation and prioritization for development and delivery of reports and analytics
  • Develop and/or maintain key performance indicators used by directors and managers to improve processes and maintain a pulse of daily operations. Emphasis on development and maintenance of operational reports
  • Partners with Population Health Directors for Affordability planning and reporting
  • Become the lane leader and thought partner for our Ops and Medical Directors
  • Lead alignment of methods and strategies between various parts of Optum CA and with Optum National teams
  • Develop all data and data tools needed to support and track specialty initiatives and expansion of business needs
  • Maintain detailed documentation pertaining to routine operational analytics, source of truth and education of the data design with peers to promote cross-coverage and visual aids
  • Incorporate industry benchmarks to illustrate baseline metrics and current state when publishing charts, graphs, pivot tables and other diagrams
  • Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree from a four-year college and/or a professional certification requiring formal education beyond a two year college
  • 2+ years of work experience with data querying and analytics
  • Consulting experience, or similar experience driving change based on analytics
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Relevant Master's Degree focused on business analytics, applied analytics, MBA, MHA etc.
  • 1+ years of people management experience

Knowledge, Skills, & Abilities

  • Data analysis experience with high comfort level in MS Excel and SQL; other analytics platforms (e.g. Tableau, Python, PowerBI) are a plus
  • Ability to communicate dense and complex data to senior leaders in a clear and actionable context
  • Solid proficiency in PowerPoint
  • Excellent verbal and written communication skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum . Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.




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