Specialist - Inflight AQP Instructor-Evaluator Job at United Airlines Inc.
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Job overview and responsibilities
Inflight Services Training provides the following types of training to flight attendants : Continuing Qualification, Aircraft Transition, Requalification, Customer Service and other training as needed. The Advanced Qualification Program Instructor/Evaluator position will facilitate various curricula to flight attendants ensuring student needs are supported. The position will deliver flight attendant training to meet United operational needs while ensuring compliance with federal regulations and company policies and standards.
Deliver AQP curricula training
Deliver IOTM curricula training
Perform duties of a flight attendant through active flying
Complete AQP Announced and Unannounced Line Check Evaluations
Complete Service Line Checks
Serve as onboard Safety and Service flight attendant mentor
Conduct safety-related training events at flight attendant bases
Conduct customer service curricula training
Qualifications
Required Qualifications
High school diploma
Ability to earn the United Airlines flight attendant qualification, and
Ability to optimally complete United Airlines Inflight Training instructor program qualification
Teaching/facilitating/training experience
Ability to work shifts of 10-hour per day, in a fast-paced environment, often walking, lifting and resetting equipment
Excellent ability to navigate content using electronic device and learn flight attendant regulatory and service content contained in electronic device (LINK)—Electronic Flight Attendant Manual (eFAOM), Inflight Policies and Procedures Manual (IPPM), Content App, etc.
Excellent verbal communication skills
Able to work both independently and in a team environment
Commitment to treating others with dignity and respect
Positive demeanor and ability to adapt to constantly evolving work environment
Proven conflict resolution and decision-making capability
Reliable, punctual attendance is a crucial function of the position
Must be legally authorized to work in the United States for any employer without sponsorship
Preferred Qualifications
Bachelor's degree
Management experience
AQP qualified instructor/evaluator
Solid understanding of CFR Part 121 regulations, Advanced Qualification Programs, the Aircraft Operators Standard Security Program and United flight attendant responsibilities and procedures
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Please Note :
toshibalba.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, toshibalba.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Job overview and responsibilities
Inflight Services Training provides the following types of training to flight attendants : Continuing Qualification, Aircraft Transition, Requalification, Customer Service and other training as needed. The Advanced Qualification Program Instructor/Evaluator position will facilitate various curricula to flight attendants ensuring student needs are supported. The position will deliver flight attendant training to meet United operational needs while ensuring compliance with federal regulations and company policies and standards.
Deliver AQP curricula training
Deliver IOTM curricula training
Perform duties of a flight attendant through active flying
Complete AQP Announced and Unannounced Line Check Evaluations
Complete Service Line Checks
Serve as onboard Safety and Service flight attendant mentor
Conduct safety-related training events at flight attendant bases
Conduct customer service curricula training
Qualifications
Required Qualifications
High school diploma
Ability to earn the United Airlines flight attendant qualification, and
Ability to optimally complete United Airlines Inflight Training instructor program qualification
Teaching/facilitating/training experience
Ability to work shifts of 10-hour per day, in a fast-paced environment, often walking, lifting and resetting equipment
Excellent ability to navigate content using electronic device and learn flight attendant regulatory and service content contained in electronic device (LINK)—Electronic Flight Attendant Manual (eFAOM), Inflight Policies and Procedures Manual (IPPM), Content App, etc.
Excellent verbal communication skills
Able to work both independently and in a team environment
Commitment to treating others with dignity and respect
Positive demeanor and ability to adapt to constantly evolving work environment
Proven conflict resolution and decision-making capability
Reliable, punctual attendance is a crucial function of the position
Must be legally authorized to work in the United States for any employer without sponsorship
Preferred Qualifications
Bachelor's degree
Management experience
AQP qualified instructor/evaluator
Solid understanding of CFR Part 121 regulations, Advanced Qualification Programs, the Aircraft Operators Standard Security Program and United flight attendant responsibilities and procedures
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Please Note :
toshibalba.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, toshibalba.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.