Software Engineer II, Customer Trust & Partner Support Job at Amazon.com Services LLC

Amazon.com Services LLC Remote

  • 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems.
  • 2+ years of non-internship professional software development experience
  • Programming experience with at least one software programming language.

Job summary
Have you ever thought about what it takes to protect Amazon’s customers and selling partners across all of the different continents and marketplaces? Customer Trust & Support (CTPS) is looking for software development engineers to develop software services that enable automated real time decision making using data streams and machine learning, help investigators to make accurate decisions, and build the scalable solutions to prevent the gaming behaviors.

You will influence the technical direction of the team, working with many different technologies. The software you develop will have fault detection and toleration, automatic system recovery, as well as scaling on the cloud. You will work closely, hand in hand with product managers, machine learning scientists and investigation teams. We are passionate about our customers, those inside Amazon and those outside of it, and work on their behalf.


  • Master's degree in Computer Science or equivalent with 7+ years of industry experience.
  • Ability to take a project from scoping requirements to the actual launch of the project.
  • Ability to distill problem definitions, models, and constraints from informal business requirements, and to deal with ambiguity and competing objectives.
  • Experience in Amazon Web Services.
  • Practical experience with a range of ML technologies and open source ML framework.

The pay range for this position in Jersey City is $143,700 - 194,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

The pay range for this position in Colorado is $143,700 - 194,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.



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