Home Chef Shift Managers (Tuesday & Wednesday off) are responsible for overseeing Production Supervisors and 50+ full-time associates on a daily basis. As Shift Manager, you will set shift level production plans and partner across shifts and across departments to complete daily plans/workload while holding Supervisors accountable for production output and efficiency.

Production Planning & Execution

• Takes daily production targets provided by the production manager and creates shift level production plan: assigning supervisors and leads to tasks, calling out number of associates needed for each activity, and ensuring plan will meet production targets
• Makes adjustments to production plan during shift as needed in response to product quality issues, shorts, or staffing levels
• Minimizes downtime by maintaining full view of production activities in progress, proactively spotting issues, and problem solving in advance of production shut downs
• Tracks progress against production plan during shift and works with supervisors to ensure production targets are met
• Works with production supervisors to drive data accuracy for production and inventory counts
• Completes shift handoff report and discusses it with subsequent shift manager on a daily basis to avoid production gaps or miscommunications

Food & Employee Safety

• Ensures all Home Chef GMP’s and operational guidelines are being followed and enforced
• Follows and adheres to all safety protocols set forth by Home Chef including but not limited to: Lock out/Tag out procedure, instilling and ensuring a safe work environment, housekeeping in all areas, ensuring all employees are follow proper safety guidelines
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures

SOPs & Audits

• Has deep knowledge of all Standard Operating Procedures for production as well as all standard procedures related to cross-department coordination at the shift level
• Sets expectations for strict adherence to all SOPs for all production processes for all supervisors and leads
• Creates culture of SOP feedback among team and works with Continuous Improvement team to revise and improve SOPs
• Serves as the primary driver of process change on the floor during the roll out of modifications to SOPs
• Actively participates in SOPs audit program as defined and conducted by the Continuous Improvement Team

Communication & Leadership

• Leads daily huddle with supervisors and leads to communicate production plan for the day, efficiency, and labor targets as well as KPI results from previous day
• Leads start of shift huddle with entire production team
• Effectively utilizes shift passdown report to communicate with subsequent shifts
• Attends and supports cross-shift huddles daily to relay goals and/or significant messages to the team
• Proactively shares production plan with managers and supervisors from QA and Warehouse to enable them to effectively support production activities
• Works with QA and/or Warehouse to problem solve any cross-functional issues as they arise, following standard processes associated with shorts callouts, shorts investigations, and rejections

Coaching & Development

• Sets a positive example of leadership to ensure the positivity and strength of our culture
• Coaches and develops production supervisors with the goal of Best-in-Class Team
• Uses Home Chef training tools (e.g. training matrix) to hold Supervisors to high standards and develop over time
• Works with HR and/or temp agency representatives to manage daily time and attendance issues
• Manages time off requests for supervisors, associates, and leads on his or her shift
• Works with supervisors and HR to provide disciplinary actions as needed for hourly employees
• Communicates performance issues with temps to temp agency representatives

KPI Management

• Understands key KPIs and demonstrates ability to effectively communicate KPI targets and results to supervisors and leads
• Able to account for KPI targets when planning production activities
• Provides feedback on efficiency (based on rate of progress against production plan) to supervisors and leads throughout the shift
• Actively works with supervisors and leads to address issues impacting production efficiency during each shift
• Teams with Continuous Improvement team to implement process changes to improve efficiency

Job Type: Full-time

Pay: $55,600.00 - $83,700.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

Application Question(s):

• What is the best email address to reach you on ?
• What is your target compensation ?
• Are you comfortable with having Wednesday's and Saturday's as off days ?

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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