Job Description:

Responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams. Coordinates and facilitates Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. Ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. Acts as an Agile Coach, promoting and coaching the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential. Guides and coaches one or more teams on Scrum practices, and develops their understanding of Agile principles. Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives. In a Scaled Agile model, facilitates scaled planning for the team - e.g. Pre Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs. Helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO). Facilitates dependency management/risk management/impediment removal for the team. Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments. Provides visibility into the Agile teams delivery plans and progress against plan to stakeholders. Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team. Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities. Mentors more junior Scrum Masters. Individual Contributor.

Global Banking Technology - (GBT):

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Overview:

This role is responsible for optimizing the flow of stories and the value delivered by one or more Scrum team, and is focused on serving the needs of the team to drive performance and growth. Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. This role ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. They promote and coach the agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential.

Responsibilities:

• Guide and coach one or more teams on Scrum practices, and develop their understanding of agile principles
• Facilitate Scrum ceremonies (for example, Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives)
• In a Scaled Agile model, facilitate scaled planning for the team (for example, Pre Planning/ Preparation and PI Planning Events) and represent the team in Scrum of Scrums/ART Syncs
• Help the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforce the agreements
• Ensure the team has a healthy product and Sprint backlog (in collaboration with the PO)
• Facilitate dependency management/risk management/impediment removal for the team
• Promote/facilitate communication and collaboration within the agile team to support value delivery and Sprint commitments
• Provide visibility into the agile team’s delivery plans and progress against plan to stakeholders
• Enable the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team
• Measure team delivery, maturity, and performance and review the metrics with the team to identify improvement opportunities
• Mentor more junior Scrum Masters

Required Skills:

• 3- 5+ years of experience as a Scrum Master
• 3+ years of experience with Agile project delivery
• Experience with WIRES large platforms management ACI MTS payments system
• Sets agenda and defines the artifacts needed for governance forums; Collects feedback from customers and stakeholders to measure the effectiveness of stakeholder management
• Identifies risk/dependencies and quantifies the impact it has on the business/technology and what controls are to be used to resolve
• Ability to provide input for financial planning. Understands the variances
• Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions
• Demonstrates ability to identify root causes to solve complex problems in highly unstable situations
• Collaborates with own team and across teams. Asks questions to obtain views from others
• Uses a combination of factual and emotional points to exert influence. Receives agreement to ideas by identifying and working collaboratively with specific stakeholders and senior managers
• Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions

Desired Skills:

• Banking domain knowledge, WIRES processing across channels including WIRE ROOM and Online based payments, interfaces, and flows
• Knowledge of clearing houses (CHIPS, FEDWIRE) related compliance and mandates
• Solution Delivery Process - Understands the roles and responsibilities of other teams who participate in the lifecycle and engages as required
• Governance & Stakeholder Management - Contributes to artifacts needed for governance forums; Understands stakeholder expectations and creates regular updates to keep stakeholders informed
• Business Products & Strategy - Working knowledge of products, services, business flows and understanding of financial context in which technology and operating principles are used within their business area
• Risk Management - Understands risks and can apply the controls necessary to mitigate. Knows when to escalate risks
• Financials & Resource Management - Basic understanding of financial data and the impact that their role has within a team
• Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions
• Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system
• Experience Design - Supports the delivery of branded, accessible design solutions. Understands and can comply with design, brand and accessibility standards
• Analytical Thinking - Demonstrates ability to identify root causes to solve complex problems in highly unstable situations
• Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others
• Influences Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it
• Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions

Job Band:

Shift:

Hours Per Week:

Weekly Schedule:

Referral Bonus Amount: