• Successful housekeeping experience is preferred, but not required.

• Ability to take direction and contribute to a team atmosphere.
• Good listening and English verbal communication skills.

• Able to safely lift 50 pounds, carry loads up stairs, and lift items overhead.
• Ability to provide quick service and maintain composure under stress.
• Have respect at all times to the staff.
• Genuine interest and desire to provide excellent guest service.
• Self-motivated: can find work to do without constant supervision.
• Good grooming and personal hygiene.
• Flexible and willing to adapt schedule to meet business demands.
• Flexible and willing to learn and new job.
• Possesses effective time-management skills.
• Tendency towards thoroughness with an attention to detail.
• Ability to read and fill out daily paperwork in English.
• Must be able to pass a company mandated background check.

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  Essential Duties:
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Assist in maintenance of housekeeping operations to maximize room revenue and guest satisfaction. Help coordinate with maintenance the cleaning of public areas.
• Train, supervise, motivate and help evaluate housekeeping crews. Ensure that our high standards are met and maintained by all employees.
• Be a "hands on" team leader and teach by example. Empower employees by listening to their suggestions and feedback.
• Develop highly efficient and well-trained staff through consistent and timely coaching of room cleaners, as needed.

• Maintain clean, professional work areas. Wear a uniform to set an example.
• Develop interdepartmental communication to continuously improve our business.
• Communicate with supervisors regarding room maintenance and improvements.
• To answer guests' questions, be knowledgeable about property services and history and Lake Chelan opportunities.
• Act as a team member: show enthusiasm and help other staff to ensure guest satisfaction.
• Assume housekeeping supervisor duties as needed.
• Assume responsibility for your daily-assigned area, including associated room cleaners.
• Assume responsibility for final inspection and approval of guest rooms within your daily-assigned area.
• Clean rooms as required.

Position Type and Expected Hours of Work:
This is a variable-hour position, expected work hours are based on seasonal volume, business demand, and hours of operation. Weekends and holidays are also necessary. Must be flexible and willing to adapt schedule to meet business demands.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.