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  Job Summary
  • Assists the Provider in the delivery of mental health care and patient care management by performing a variety of mental health related tasks and office duties.
• Supervisory Responsibilities
  • None Specified

REQUIREMENTS

• Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Certificates, Licenses, Registrations
  • CPR certification required within six months of employment.
  • CPI training preferred.
  • Certified Specialist in Psychometry (SCP) preferred, this is available after two years of experience.
• Education and/or Experience
  • Bachelor’s degree required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, must have finger dexterity, and talk and hear. The employee must occasionally lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
• Work Environment
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed indoors in a controlled environment where the noise level is usually moderate. There is a risk of exposure to blood borne pathogens.

VALUES AND STANDARDS

• Teamwork
  • Works as a team member within QMG providing coordinated care by communicating professionally and positively, recognizing the value of others, demonstrating a positive attitude, speaking kindly, showing appreciation for others and supporting others’ contributions to achieve one collective goal.
• Integrity
  • Conducts ones’ self with the highest ethical standards by behaving professionally, ethically and morally, protecting patient confidentiality, providing a safe and respectful environment, accepting responsibility, demonstrating support of policies and applying judgement for each interaction.
• Excellence
  • Provides Stellar healthcare in a friendly and caring environment by providing input to improve processes and encourage synergy, endeavoring to make a difference in the lives of patients, providing the highest quality of care and taking action to achieve excellence.
• Customer Service
  • Serves others and patients with the utmost respect, dignity and compassion by recognizing that customers have choices, providing stellar customer service, demonstrating care through customer engagement, demonstrating ownership and responding to opportunities for service recovery.
• Leadership
  • Evolves to meet the changing needs of our community and organization by demonstrating leadership in providing healthcare, participating in community events, organizations and initiatives, acting on and monitoring new healthcare trends, supporting education for all team members’ professional growth and commits to improving the region’s health.
• Benevolence
  • Offers acts of kindness, is charitable and creates a goodwill in our workplace and community by leading as an example, providing ideas, aid and/or donations to our communities, volunteering, actively caring and supporting team members in need and identifying partners to help raise awareness about giving back to the community.

PRIMARY JOB DUTIES

• Manages provider schedules, calendars and appointments.
• Organizes office operations and procedures.
• Collects personal information from the patient, scheduling appointments, billing and coding the procedures for insurance payments.
• Data management, tracking, recording and input of testing and screening results.
• Ensures medical record is complete, filing and recording information pertinent to patient care.
• Assists in mental health screenings, triages, and coordinates referrals to mental health professionals and treatments on site and other facilities.
• Verifies and confirms reported facts, specific dates, previous evaluations, medications/dosages and other therapy services.
• Read assessments, proof to detect and correct errors in spelling, punctuation and syntax.
• Prepares, rewrites and edits copies to improve readability as well as supervise others who do this work.
• Escorts patients to proper rooms and engages in administration of testing.
• Cross trains and covers co-workers hours and duties as needed.
• Is an expert in administration of tests of three specific disciplines; neuropsychology, occupational, and speech tests under the direct supervision of the three disciplines.
• Needs to be skilled in the scoring of three specific disciplines; neuropsychology, occupational, and speech under the direct supervision of the three disciplines.
• Responsible for measuring learning disabilities, mental illness, social communication, developmental delays and a host of other areas in mental health.
• Administers tests in a standardized manner, so they will be consistent and accurate. That includes giving the examinees any information and instructions they need and answering any questions they have.
• Provides detailed behavioral observations to help the psychologist complete the evaluations.
• Provides direct patient care and test administration.
• Other duties as assigned.

DEPARTMENTAL/ORGANIZATIONAL GROWTH

• Demonstrates a willingness to assist others in meeting departmental or organizational objectives
• Contributes toward meeting departmental or organizational objectives
• Displays a willingness to accept added duties and responsibilities to help achieve departmental or organizational objectives
• Devotes the time and effort to support the growth of the department and organization
• Achieved the agreed upon individual objectives established for the departmental and organizational growth
  • Task: Work with your department leader to establish a minimum of two agreed upon measurable departmental and organizational objectives for the evaluation.

By submitting this application, I attest that I meet the qualifications and am able to perform the essential functions of this position with or without reasonable accommodation.