PATIENT CARE COORDINATOR- FRONT DESK RECEPTIONIST

The Patient Care Coordinator is a crucial part of a medical practice. Ensuring patients have a positive experience starts with the front office team.

INTERPERSONAL SKILLS:

· Ability to interact positively and professionally with others, flexible to adjust work schedule, communicate clearly, attention to detail and ability to cope with stressful situations.

· Has strong customer service and conveys a positive image of clinic.

· Able to work in a team environment and possesses excellent prioritization skills, flexibility and excellent telephone skills.

· Good oral and written communication with health team, patients and their families.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Welcomes and greets all patients and visitors, in person or over the phones.
• Answers the phone while maintaining a polite, consistent phone manner using telephone etiquette.
• Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
• Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Schedules all incoming and outgoing patient/follow up appointments
• Responds to patients', prospective patients, and visitor inquiries in a courteous manner
• Keeps front office supplies adequately stocked by anticipating inventory needs and monitoring office equipment
• Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.
• Responsible for keeping the reception area clean and organized

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QUALIFICATIONS/EXPERIENCE:

· High school diploma or graduation equivalency degree (GED). Associates degree preferred.

· Knowledge of office administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.

· Knowledge of OB/GYN clinical procedures, anatomy, physiology and medical terminology preferred.

· **Athena EMR a plus**

Job Type: Full-time

Pay: $19.00 - $21..00 per hour'

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Golden, CO 80401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office: 1 year (Required)

Work Location: One location

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