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COMPANY OVERVIEW

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Description

The Administrative Support is responsible for providing high level office support to include answering multi-line telephone, copying, scanning, filing, data entry, and handling incoming correspondence.

RESPONSIBILITIES

• This is not an inclusive list. Other duties may be assigned

• Be able to identify different types of hospital documentation including, but not limited to, medical records, UB-04s, EOBs, Itemized Bills, Hospital Account notes, appeal letters, and denial/approval letters.
• Utilize technology to obtain work assignments and to communicate with other employees in a clear and concise manner.
• Combine office documentation with existing files to assure there is no loose documentation in the file room or office.
• Utilize provider systems to obtain necessary documentation for case files based on requests from employees.
• Perform general office duties such as typing, scanning, operating office machines, and sorting documentation.
• Identify and communicate appeal deadlines to appropriate staff.
• Identify areas of opportunity for streamlining processes and cost control measures
• Open, scan and upload incoming correspondence and documentation to Appeals Platform within 24 hours of receipt.
  • Follow-ups must be given to appropriate employee working the file in accordance with office mail handling policy.
• Handle rush and high balance cases in accordance with office policy.
• Meet productivity metrics as defined by Supervisors
• Assist with projects as assigned.
• Follow all HIPAA guidelines

REQUIRED QUALIFICATIONS

High School degree with one to two years office experience

PREFERRED EDUCATION

Associates or technical degree; or one to two years related experience and/or training; or equivalent combination of education and experience.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Comprehensive Medical, Dental, Vision & RX Coverage
• Paid Time Off, Volunteer Time & Holidays
• 401K with Company Match
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
• Tuition Reimbursement
• Parental Leave

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.