Job Summary:

As an Account Manager, you’ll be in a client-facing role which supports all recruiting for one or two client locations in a specific recruiting market. Recruiting function support will include Direct Hire, as well as marketing and grass roots activities at the local level.

You’ll need outstanding communication skills and a strategic-planning mindset to foster strong, successful relationships with the clients in your assigned region. You’ll communicate and implement all company policies, procedures and ensure compliance across your team.

This role works at our Branch and Client locations and cannot work remotely.

What you'll do:

• Track and maintain performance and effectiveness of your Client’s hiring needs via established KPI’s and daily, weekly and monthly reports. Identify areas of opportunity for continuous improvement to established KPI’s.
• Hire, train, manage, and motivate a team of staff supporting client needs. Provide ongoing feedback and development plans for staff to support their success.
• Create, review, and provide critical analysis of recruiting activity for the market; devise action plans for continuous improvement.
• Provide clear and audited communications for all recruiting efforts and special programs and initiatives.
• Primary POC for all client onsite activity and meetings, including market analysis, marketing and media strategy, labor planning, daily deep dive, and assumption meetings.
• Conduct regular meetings with Client manager regarding all performance indicators specific to their location discuss potential trends or concerns and provide solutions.
• Build and foster relationships with internal business partners to ensure clear communication and direction across departments as it relates to strategy and consistency in standard operating procedures.

What you’ll need:

• Minimum of 4-years of progressive experience in management functions (Hospitality, Operations, Retail industries preferred), preferably client-facing
• 4-year college degree preferred
• Ability to quickly take action to ensure client success
• Exceptional time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
• Excellent written and verbal communication skills; must be able to speak professionally to clients regarding both operations and recruiting
• Advanced MS Office Skills

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Windsor Locks, CT: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality management: 2 years (Preferred)
• Customer relationship management: 2 years (Required)
• Recruiting: 2 years (Required)

Work Location: In person

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