Compiles, checks, and analyzes complex data pertaining to international admissions to Michigan State University; data entry into MSU systems used by the Office of Admissions: Slate, Student Information System (Campus Solutions), ImageNow; verifying information for accuracy of official documents; communicate with prospective and current students, parents, MSU departments to answers questions, resolves problems, explain university and department policies and procedures. This position involves use of the University Student Information System (Campus Solutions), Slate, Avaya Desk Agent Phone System, ImageNow, and Microsoft Office Suite.

This is a flex position: September - June only.

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; three to five years of related and progressively more responsible or expansive work experience in word processing, spreadsheet, database and/or desktop publishing software; presentation and webpage software; typing and filing; maintaining accounting ledgers; may require knowledge of technical or medical terminology and/or technical knowledge or training related to the field of employment; or an equivalent combination of education and experience. Working knowledge of Microsoft Office Suite programs (excel, Work, Access, Outlook, etc.).

Desired Qualifications

Knowledge of University policies and procedures; highly organized; detailed oriented; strong customer services and interpersonal skills; ability to handle multiple priorities with frequent interruptions while maintaining accurate results and meeting deadlines; maintain confidentiality, and familiarity of the university Student Information System (Campus Solutions) and CRM experience (particularly Slate) preferred. Experience in an office setting.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Together-we-will Statement

Work Hours

STANDARD 8-5

Description of Flex Period

September - June, with the months of July and August off.

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends on 12/13/2022 at 11:55 PM