The Douce Agency is an insurance agency in Marion and Marysville. We are looking for an office assistant to join our Marysville team. If you are a motivated professional looking to join a solid team, the Douce Agency is a perfect place to grow your career.

Responsibilities of Office Assistant

• Greet customers in a professional manner, both on the telephone and face to face
• Obtain and maintain current Ohio insurance license, provided by the agency after probationary period
• Provide customers with information, process requested changes and payments
• Answer phone calls and direct callers to the appropriate party
• Process, sort and route incoming and outgoing mail
• Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
• Coordinate, schedule and confirm appointments and meetings
• Investigate policy changes and be able to explain those to customers
• Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research

Qualifications of Office Assistant

• High school diploma required; associates degree preferred
• Flexibility and team oriented
• 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role
• Excellent organizational skills, ability to prioritize, and comfortable working independently
• Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
• Strong attention to detail
• Proficient computer skills and ability to operate general office equipment

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Marysville, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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