Neighborhood Engagement Coordinator Job at HABITAT FOR HUMANITY CHICAGO
HABITAT FOR HUMANITY CHICAGO Chicago, IL 60608
$45,000 a year
Overview: Habitat for Humanity Chicago (Habitat Chicago), a local affiliate of Habitat for Humanity International, is a nonprofit neighborhood investment partner that champions healthy neighborhoods by investing in resident priorities, supporting homeownership, and building quality homes. We believe in a world where everyone has a decent place to live and work towards this vision together with residents in our three focus neighborhoods of West Pullman, Greater Grand Crossing, and Austin.
Position Summary: The Neighborhood Engagement Coordinator is a positive, on-the-ground presence in our focus neighborhoods. They advance the Habitat Chicago mission and neighborhood priorities by connecting directly with residents and community institutions, learning from them, and engaging them in organizational and programmatic activities, as appropriate. The coordinator uses their time to advance relationships as well as specific initiatives that will help realize healthier neighborhoods through community-defined objectives.
The coordinator works closely with the Programs Team to convey information and determine neighborhood investment direction. The coordinator is also a core member of our Neighborhood Grants Initiative team, helping to both recruit participants and to support the development of this successful program. Who Should Apply: You are a team-driven and talented communicator who understands the power of neighborhoods. You have a curious, organized mind and are energized by connecting with people in the pursuit of short and long-term goals. Key Responsibility: Community Engagement, Survey and Support (40%)Be frequently present in our focus neighborhoods working to listen and learn from residents so as to 1) inform organizational direction, 2) initiate resident opportunities and connections when appropriate and 3) increase resident confidence in Habitat Chicago’s work. In this responsibility area, the coordinator is generally expected to:
Key Responsibility: Teamwork and Communication (10%)As a key programs team member, the coordinator contributes to our organizational health through enthusiastic collaboration, leadership, and personal integrity. In this responsibility area, the coordinator is generally expected to:
Position Summary: The Neighborhood Engagement Coordinator is a positive, on-the-ground presence in our focus neighborhoods. They advance the Habitat Chicago mission and neighborhood priorities by connecting directly with residents and community institutions, learning from them, and engaging them in organizational and programmatic activities, as appropriate. The coordinator uses their time to advance relationships as well as specific initiatives that will help realize healthier neighborhoods through community-defined objectives.
The coordinator works closely with the Programs Team to convey information and determine neighborhood investment direction. The coordinator is also a core member of our Neighborhood Grants Initiative team, helping to both recruit participants and to support the development of this successful program. Who Should Apply: You are a team-driven and talented communicator who understands the power of neighborhoods. You have a curious, organized mind and are energized by connecting with people in the pursuit of short and long-term goals. Key Responsibility: Community Engagement, Survey and Support (40%)Be frequently present in our focus neighborhoods working to listen and learn from residents so as to 1) inform organizational direction, 2) initiate resident opportunities and connections when appropriate and 3) increase resident confidence in Habitat Chicago’s work. In this responsibility area, the coordinator is generally expected to:
- Establish robust, genuine two-way relationships with community residents, informal groups, and neighborhood institutions; obtain a deep and broad understanding of neighborhood development conditions; represent Habitat Chicago accurately and comprehensively.
- Identify, schedule, and carry out both individual and group meetings in each focus neighborhood to champion neighborhood priorities, organizing residents on behalf of those priorities, and meet annual engagement targets.
- Drive the organization and execution of periodic outcome measurement activities (e.g. community condition surveys, resident opinion surveys).
- Include relevant Habitat Chicago team members in engagement activities, as available, to deepen neighborhood connectivity.
- Support programmatic resident engagement and communication needs, such as updating and collaborating with neighbors surrounding our build sites, etc.
- Document all activities and findings from each interaction, recommending organizational investment, programmatic offerings, or referral opportunities as possible.
- Participate regularly as a project team member on our program outreach and recruitment team.
- Working with the program outreach team, identify outreach targets and tactics for each program in each neighborhood.
- Develop and maintain language, cases, presentations, etc. that promote confidence in the intent, structure and integrity of Habitat Chicago’s work and programs.
- Through a variety of tactics, not limited to in-person presentations, one-on-one conversations, flyering, etc., and working alongside other program staff when appropriate, actively recruit participants for each program, meeting annual output target.
- Maintain accurate and timely records of all activities and interactions.
Key Responsibility: Teamwork and Communication (10%)As a key programs team member, the coordinator contributes to our organizational health through enthusiastic collaboration, leadership, and personal integrity. In this responsibility area, the coordinator is generally expected to:
- Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.
- Participate in relevant community investment strategy decisions, helping to define neighborhood and program direction.
- Meet and endorse organization standards for record keeping and information sharing.
- Contribute to organization events, helping as necessary with set up/take down, management, networking, various tasks, etc.
- Engage with all members of team, program participants, and core volunteers.
- Interpersonal and cultural competency skills facilitating collaboration and positive relationships with a wide spectrum of people.
- Advanced communication abilities for varied situations (e.g. public speaking, coaching, listening, interpreting, advocating, negotiating, etc.)
- Ability to accurately interpret information gathered from a large volume of sources, addressing personal or source bias or other influencing factors in the analysis.
- Organization, attention to detail, and ability to work independently with minimum supervision.
- Excellent project management skills with a sound understanding of practices and principles
- Patience, understanding, and flexibility.
- Confidentiality with sensitive information
- Motivated to drive organizational goals.
- High level of computer literacy, including competence with Microsoft Office
- Understanding of asset-based community development principles
- Understanding of and practiced in community organizing.
- Understanding of challenges facing populations with low incomes
- Understanding of the Habitat for Humanity mission and operations
- Familiarity with project management tools and constituent relationship management platforms (Salesforce preferred)
- Bachelor's degree in human services, social impact design, social work, public policy or equivalent combination of education and experience required.
- At least two years of community development (or other relevant) experience in a professional setting.
- Experience with South and West Side Chicago neighborhoods and institutions required.
- Trust: You invest in your fellow team members, and you do what you say you will do. You thrive on constructive feedback and have a high level of integrity.
- Commitment: You have a “go above and beyond” attitude; nobody here works just for a paycheck.
- Engagement: You embrace bringing people to the Habitat mission.
- Innovation: You are a creative problem solver who works across teams.
- Curiosity: You express curiosity and reserve judgment.
- Achievement: You love results and hate excuses. You will help Habitat Chicago grow to be a leading organizationPosition Details
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