This role starts as an entry-level independent contract. Benefits are available after the Independent Contract period.

We are a growing social science research institute looking to expand our team with hard-working and dedicated professionals.

TITLE: Linkage Manager I (LI-Chicago)

QUALIFICATIONS: Position requires a minimum of a high school diploma or equivalency and demonstrated orientation to working with study population; an Associate’s degree and experience working with study population preferred. Excellent time management, communication skills, and basic computer skills using Microsoft Office required (i.e., Outlook, Word, and Excel). Must obtain GAIN/ABS certification within 6-months of hire date.

WORK HOURS: Must be able to work in the office and/or off-site locations at night and on weekends when needed.

REPORTS TO: Field Manager

SUPERVISES: None

DUTIES AND RESPONSIBILITIES:

1. Maintain specified performance levels (including quality assurance standards as specified by Quality Assurance Supervisor). Proctor self-administered measures.

2. Collect bodily fluids as needed to gather follow-up data.

3. Implement motivational interviewing and other interventions in special projects as assigned.

4. Participate in quality assurance and monitoring procedures for ensuring intervention and data quality and integrity:

· Must meet, and maintain quality assurance standards.

5. Learn applicable software and enter study data into the appropriate software.

6. Track clients, including collaterals, and other individuals in an effort to maintain on-going contact as outlined in projects:

· Implement duties outlined in data collection protocol within specified time frame.

7. Participate in case review meetings.

8. Provide study information to potential referral sources and research participants.

9. Travel off site to conduct home visits, meet with clients, collaborate with outside agency contacts as outlined in projects and network to expand available agency contacts.

10. Promote Chestnut’s culture of customer service excellence through the adherence to the seven behavioral standards for customer service.

11. Maintain and protect confidentiality of all organizational information gained in the course of performing job responsibilities including, but not limited to, salary, financial, and client information.

12. Other duties consistent with qualifications and training.

Job Types: Full-time, Contract

Pay: $33,155.00 - $46,410.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Chicago, IL 60610: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Vulnerable Population: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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