We are seeking a professional with a positive work ethic who enjoys what they do because they know they are on the front line in providing a high level of service to our attorneys and clients. We believe that means you need excellent people skills, patience, and the ability to multi-task and prioritize. You need to be proactive and confident in your commitment to our attorneys and clients by identifying what they need and providing it.

• Proven ability and experience handling all aspects of administrative support needed to assist attorneys in commercial litigation from inception to resolution with a sustained record of high-quality work.
• Working knowledge of the rules of procedure off civil procedures in state court related to this role.
• Using various court filing systems, must have experience filing pleadings in the state by the related court requirements.
• Experience working in a mid to large-size firm and collaborating with various firm-wide departments in handling multiple responsibilities, including case opening, conflicts checks, billing, training, records, etc.
• Effective oral and written communication skills needed to draft and proofread correspondence, pleadings, and other legal documents.
• Experience tracking firm, attorney, and client expenses and using application software to process reimbursements and payments.
• Knowledge and ability to participate in the client billing process, including assisting attorneys in entering narratives, tracking billable tasks, making edits, calendaring billing due dates, and delivering bills to clients in electronic and paper forms.
• Schedule state court hearings by court requirements.
• Understand court requirements to calculate deadlines and ensure the attorney and team meet them.
• Schedule client appointments in coordination with the attorney.
• Managing electronic and paper case files.
• Handling incoming and outgoing mail and other correspondence. Answering, screening, directing, and placing telephone calls and emails.
• Consistently deliver outstanding client service and quality.
• The above description is intended to describe the general nature and work employees perform in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, equalize peak work periods, or otherwise balance the workload.

Education and Experience

• Must have five years of law firm experience, preferably as a litigation legal assistant with state court experience. Eminent domain and/or appellate law is a plus.
• Experience working with multiple attorneys required.
• Florida experience required.

Knowledge Requirements

• Ability to work efficiently and effectively under pressure and time constraints.
• Ability to effectively balance assignments and workflow from multiple attorneys.
• Ability to multitask and handle multiple responsibilities and high volume is crucial.
• Strong attention to detail, initiative and follow-through required.
• Effective oral and written communication skills, including the ability to clearly express thoughts to others and exchange information.
• Establish and maintain effective working relationships with employees, other departments, vendors, and the public.
• Working knowledge of Microsoft Office, including extensive knowledge of Outlook, Word, and Excel and experience working with law firm case management and billing software required. Knowledge of FileSite, CMS, SmartTime, and Aderant is a plus.
• Work in collaboration within a group and individually to ensure that clients are satisfied, including the desire to understand client concerns and build trust.

• Work hours are Monday to Friday, 9:00 a.m. – 5:30 p.m., with a one-hour lunch. Overtime work may be required from time to time.
• Physical attendance at the place of work is required.
• Great benefits package includes paid holidays, PTO, 401(k), health benefits, etc.

Shutts & Bowen LLP is an equal opportunity employer.