Learning Manager

To position Chartis for continued growth, we are looking for a talented professional to join the firm’s Learning team. We seek a Learning Manager whose focus will be to design, build, deliver and manage formal and informal learning opportunities for our ~750 colleagues.

The Learning Manager will focus on developing and delivering learning events for the firm, working closely with the AVP of Learning, the Learning Team, subject matter experts and other key stakeholders, in addition to evaluating and managing current and future learning projects. These learning opportunities range from in-person, instructor-led workshops to virtual synchronous and asynchronous learning options, across all relevant content for the firm. Reporting to the AVP of Learning, this role is critical to the firm’s plans to deepen the development of our remarkable talent.

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  Manage the detailed design process of learning projects, creating the design using scope, needs assessment and conceptual design as input; create design documentation, including instructional method, delivery vehicle, content and timing.
• Serve as subject matter expert on instructional design while consulting with internal stakeholders and SMEs to develop course content (e.g., PowerPoint decks, activities, case, facilitator and participant guides).
• Facilitate virtual and in-person learning programs, managing the event while teaming with colleagues to push the participants to deepen their knowledge/skill development.
• Project manage all aspects of learning programs and manage the budget by program.
• Develop and deploy project communications, including (but not limited to) managing the business unit learning agenda/calendar and coordinating with others outside of the learning group as the point of contact (e.g., HIPAA training, compliance training).
• Work with vendors to create/contextualize externally developed content for Chartis.
• Identify on-demand content for specific audiences to meet specific needs.
• Keep a growth mindset by evaluating learning events, researching external learning solutions and suggesting improvements.
• Develop and maintain strong, collaborative relationships with colleagues across all levels throughout the firm.

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  Minimum of 5-7 years of progressive instructional design and facilitation experience; experience at a professional services firm is a plus.
• Bachelor’s degree required, focus on instructional design a plus.
• Demonstrated understanding and application of adult learning principles.
• Demonstrated expertise designing for and developing events in e-learning authoring tools (e.g., Adobe Captivate, Articulate, Lectora Inspire, Camtasia).
• Outstanding written and verbal communicator.
• Thrives in a rapidly evolving, dynamic environment, high level of comfort with ambiguity.
• Flexible and a self-starter; able to manage multiple projects and processes while remaining extremely detail-oriented.
• Solution-oriented; creative problem solver.
• Highly collaborative; equally effective as a project leader and a team player.
• High level of proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.
• Some travel required (e.g., firm meetings, learning event facilitation).