You will review and process a variety of forms that have no adjudicative decision such as Appeals requests, looking for accuracy, completeness, and compliance with rules and policy. Additionally, you'll compose and send basic correspondence regarding a variety of PFML forms (such as Power of Attorney or out-of-state conditional waivers) to employers, employees, and employer agents.

Some of what you'll be doing:

• Perform data entry for processed forms in the paid family and medical leave (PFML) program system.
• Organize, prepare, track and log statuses on a variety of clerical projects for further processing by staff, including appeals.
• Ensure quality data entry in multiple applications by ensuring all data fields are completed.

What You Bring:

• 
  High School Diploma or GED and two (2) years of clerical experience.

• 
  A related AA degree or paralegal certificate may substitute for experience

• Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
• Per Gov. Inslee’s Directive 22-13.1, (Download PDF reader), employees and volunteers of the Washington State Employment Security Department (ESD) must be fully vaccinated against COVID-19. A person is considered fully vaccinated two weeks after the final dose of an authorized COVID-19 vaccine series. As a condition of employment, ESD employees and volunteers are required to provide proof of vaccination before starting work. A medical or religious exemption may be requested for accommodation.

Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Collaboration, Diversity, Equity, Inclusion, Innovation, and Integrity, Investing in our people and Service with kindness. We understand that a work environment that respects your work/life balance is key, that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value and trust our employees are empowered to grow and develop into their best self.

Opportunity for All
The Employment Security Department is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson or 564-200-2475 the Talent Acquisition Team, or Washington Relay Service 711. Auxiliary aids and services are available upon request to individuals with disabilities. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960.