Berkshire Mechanical is a complete commercial/light-industrial mechanical contractor that has been serving Berks, Montgomery, Lancaster, Lehigh, and Schuylkill counties for over 25 years.

With a commitment to safety; the HVAC Commercial Service Technician maintains, and services all customer and company HVAC equipment while providing excellent customer service.

Responsibilities:

• Drives a service vehicle stocked with necessary material to service, install, and maintain HVAC equipment of various sizes and manufacturers at customer locations
• Complete field repairs of regulators and miscellaneous propane equipment; finds and repairs leaks at customer sites
• Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures; utilizing all Personal Protective Equipment;
• Proactively identifies and reports safety concerns and violations at the districts or customer sites
• Consistently handles safety issues in a calm manner and uses knowledge of safety procedures to arrive at an effective resolution
• Maintain service vehicle interior and exterior to company policy. Secure truck and equipment consistent with security policy
• Maintains excellent customer relations by providing courteous, professional and timely service while limiting customer call backs
• Resolves customer issues and concerns in cooperation with other location employees to gain customer loyalty and increase the customer base through customer growth and retention.
• Offers timely, thorough explanations of current service and makes recommendations for customers
• Proactively provides customers with status reports and progress updates without being asked; reviews what work has been done in a way that helps justify and explain the cost of service
• Proactively follows up with co-workers and customers after service is complete to ensure all commitments have been met
• Promotes location growth by providing direct sales leads and contracts from potential customers
• Communicates and distributes location specials and marketing programs to customers and promotes the use of additional propane gas appliances, as well as natural gas equipment.
• Generates income for the location by accurately recording materials and labor utilized in service calls and installations
• Maintains inventory controls and completing appropriate paperwork for all work completed.
• Assist in the propane related service calls, such as new customer safety checks, when necessary
• Installs and services customer and company installations by utilizing mechanical skills to examine equipment
• Assist in the on call rotation as determined by supervisor, with overtime being required throughout the year

Qualifications:

• EPA Refrigerant License with Type 1 and Type 2 as a minimum
• Any state and local licenses required.
• Must be able to work well in a team-oriented environment.
• Must be service-oriented and sales minded.
• Must be resourceful and excel at problem resolution.
• High school diploma required, college degree preferred
• Two to five years related experience

In Return We Offer:

• Competitive compensation
• Union position
• Company Vehicle Provided
• Tools & Uniforms provided by the Company
• Career development and advancement opportunities
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match

We are an equal opportunity employer.

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Experience:

• Commercial HVAC Service: 3 years (Required)

License/Certification:

• EPA Type II (Preferred)
• Driver's License (Required)

Work Location: On the road

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