A great company in OKC is looking for Helpdesk II
Candidates....Apply now!
Help Desk II
Oklahoma City
Salary Range- Up to $50,000 annually (based on experience)
- Job Description:Under general supervision, provide technical software, hardware and network problem resolution performing question/problem diagnosis in a call center environment
- Monitor real-time device status and events
- Follow defined procedures and policies to resolve recurring tasks
- Communicate directly and persistently with various service vendors
- Clearly communicate technical solutions in a user-friendly, professional manner, assist senior technicians
- Escalate more complex end-user problems on to senior technicians
- Perform related work as required
Position Qualifications:
- Basic understanding of desktop operating systems, various software applications and basic hardware for the PC
- Basic understanding of principles and theories of network systems and management
- Basic understanding of Internet technologies and products
- Basic understanding of electrical safety procedure.
- While not required, technical certifications and/or related degrees a plus
Why choose Addison IT?
- Pay: We negotiate high salaries using US Bureau of Labor Statistics
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison's Finance & Accounting job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
IND 005-010
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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