KMC offers a competitive employment package including:
Pay: Competitive base pay above the market, annual pay for performance increases, annual discretionary end of year bonuses, RN incentive pay for extra shifts worked, and above average PRN differential pay.

Benefits: Affordable low deductible health insurance with no coinsurance (that’s 100% payment by KMC after you meet your low deductible on our self-insured medical plan), lucrative PTO accruals with an average of 5 weeks off in the first year of employment, up to a 4% dollar for dollar 401K match, 3% of annual salary safe harbor profit share, company paid life insurance, company paid short-term and long-term disability insurance, cell phone plan discounts, and many more top-notch benefits are offered to our employees!

Position:

Receptionist (Clinic)

Cypress Heart Cardiology

Reports to:

Clinic Manager

Supervisory Responsibility:

Position does not have supervisory responsibilities.

Education/Training:

High School Diploma (or equivalent) required.

Licensure and Certification Requirements:

Basic Life Support (BLS) certification required.

Experience Required:

One to two years of experience in a medical office preferred.

Knowledge of medical terminology preferred.

Previous experience with Electronic Medical Records (EMR) preferred.

Position Summary:

Provides excellent customer service to our patients by greeting, instructing, directing, and scheduling patients. Serves as a liaison between the patient and clinical staff. Maintains patient confidentiality presents themselves in a professional manner.

Essential Job Functions:

1. Greets patients arriving for appointments in a prompt, courteous, and professional manner.

2. Answers clinic phone calls.

3. Determines nature of calls and refers calls to the appropriate person or takes appropriate message.

4. Checks patients in. Verifies completeness of patient demographics and insurance information. Updates all necessary information in the medical record. Obtains electronic signatures and scans insurance cards. Ensures that all necessary paperwork is completed and signed by the patient.

5. Informs patients of their financial responsibility and collects payment for services rendered. Obtains new patient demographic, insurance information, patient history, and signed financial policy. Records and updates changes when necessary.

6. Checks patients out and schedules follow-up appointments.

7. Prepares receipts for cash payments.

8. Reconciles co-pay cash box.

9. Maintains pharmaceutical rep/vendor luncheon schedule.

10. Prepares records for outside requests maintaining HIPAA guidelines.

11. Communicates with coworkers, vendors, and clients with tact and sensitivity.

12. Maintains confidentiality of patient information.

13. Actively contributes to the team effort by volunteering to assist co-workers.

14. Maintains the schedule of the Doctor along with the scheduling of patients.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job, and that other duties may be assigned by the supervisor at any time. Duties, responsibilities and activities may change at any time with or without notice, however Kansas Medical Center will strive to notify employees of changes to their job description within a timely manner, and will require an updated signature for any changes to job descriptions.

Competencies:

1. Must be skilled in: preparing and maintaining records, writing reports, and responding to correspondence; typing at least 30 wpm; general administrative and clerical tasks; general computers and technology; project management; attention to detail; and critical thinking.

2. Must be able to: demonstrate exceptional customer service skills; treat patients and patients’ family with respect and maintains professional composure at all times i.e. must not ignore, insult, argue, or offend anyone; and demonstrate appropriate and professional phone, electronic, and other communication etiquette.

3. Must possess ability to: utilize exceptional organizational and time management skills to handle multiple and sometimes conflicting priorities and deadlines; be detail-oriented; work semi-independently with minimal supervision; react calmly and effectively in difficult, stressful, and emergency situations; demonstrate good judgment, problem solving, and decision-making skills; and have cognitive ability in math, reading, and technology.

4. Must possess excellent written and verbal communication skills to clearly relay and retain information to and from coworkers, doctors, patients, patients’ families, and the public in order to develop and maintain effective working relationships with patients, medical staff, and the community.

5. All KMC employees must be able to: work in a team-oriented and collaborative environment; demonstrate commitment to service, organizational values, and professionalism by demonstrating appropriate conduct and demeanor; interpret, follow, and apply organizational policies, guidelines, and procedures; follow safety procedures, policies, regulations, and take precautions to establish a safe and orderly environment; work well under pressure with a sense of urgency; and maintain confidentiality and discretion to remain in accordance with HIPAA regulations.

Work Environment:

This position operates in a typical temperature-controlled environment at the front desk of a clinical practice. Work environment generally includes minimal risk of exposure to blood/ bodily fluids. Risk generally includes moderate risk of exposure to infectious disease. This position does include occupational risk of exposure to tuberculosis (Category 2). This position includes a minimal risk of exposure to Hepatitis B.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to speak and hear; regularly required to sit for long periods of time; occasionally required to stand for long periods of time; regularly required to use hands to handle, grasp, or feel objects, tools, and controls; regularly required to walk or use other means of mobility; occasionally required to reach with hands and arms above head and below waist; occasionally required to kneel, stoop, and crouch; and occasionally required to use push and pull motion. The employee must frequently be able to lift or move up to 30 pounds using proper lifting techniques. The employee is required, with or without corrective lenses, to have visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection; operation of machines; investigating and assessing; determining accuracy, neatness, and thoroughness of work; and to make general observations.

EEO Statement:

Kansas Medical Center is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected factor under federal, state, or local law.

ADA Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or physical requirements of this position.