Front Desk Receptionist Job at Belcara Health

Belcara Health Baltimore, MD 21209

Concierge
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Position Overview

This position combines working the front desk and call center. With customer service orientation- register patients, answer the telephone, prepare the office for the day, collect payments and collect money.

Supervisory Responsibilities
This job has supervisory responsibilities which include the management of a small staff.

Education Requirements:

  • High School Diploma Required

Qualifications and Experience:

  • Three years’ experience in a hospitality, retail, or medical office. Customer service experience is a must.
  • Comfortable using email and internet applications.
  • Knowledge of work processing software and Windows-based practice management software.
  • Ability to perform multiple and diverse tasks simultaneously.
  • Familiarity with scheduling and rearranging appointments.
  • Pleasant speaking voice and demeanor.
  • Neat, professional appearance.
  • Strong written and verbal communication skills
  • Good time management skills.

Responsibilities (include but are not limited to):

  • Office Preparation
  • Check-In, Registration, and Check-Out of Patients
  • Register transactions

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Baltimore, MD 21209: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Administrative Assistants & Receptionists: 1 year (Preferred)
  • Customer service: 1 year (Required)

Work Location: One location




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