We are hiring to add to our team of Vehicle Sales Associates. We are looking for customer service oriented individuals who are organized and motivated. A valid motorcycle license is required. If you do not have one, we will help you obtain one within 30 days of employment.

Duties and Responsibilities

• Welcome guests into the dealership.
• Narrow down the selection of Harley's to find which ones fit the customers’

needs. * Follow up phone calls to customers.

• Selling the fun and excitement of Harley-Davidson to customers.
• Responsible for making sure that every person encountered on the sales floor is

entered into DP360. * Aggressively but politely following up on all prospective customers.

• Meet and exceeding contact goals as assigned by the Sales Manager.
• Follow all procedures to complete all paperwork accurately and in a timely

manner. * Maintain the showroom and display of motorcycles in a manner appealing to
customers. * Remain alert and on the floor, at all times.

• Greet customers immediately, in a courteous and friendly manner.
• Handle telephone transactions quickly and courteously.
• Ensure that customers are properly qualified for needs and wants.
• Practice an effective selling methodology so that all customers receive consistent

treatment when doing business. * Make introductions to other departments to ensure cross selling of Parts and
Accessories, Financing, Insurance Products and Services, Warranties andService Plans. * Follow policies regarding test rides, pre-delivery inspections, and vehicle
deliveries. * Handle customer complaints according to dealership policy, showing
empathy and a positive attitude, and demonstrate our commitment to“make things right”, as specifically directed by the ASM and or salesmanager. * Attend and complete HDU training sessions as requested by the Sales Manager.

• Perform other related duties as assigned or requested.

Supervisory Responsibilities * None
Qualifications & Job Requirements

• Knowledge and experience with sales of Harley-Davidson motorcycles and other

products sold by the dealership, or the demonstrated ability to quickly learn them. * Passion for the motorcycling lifestyle and riding community.

• Must have ability to relate with broad customer base.
• Excellent verbal and written communication skills.
• Ability to present oneself as well as the company in a professional manner.
• Knowledge of applicable laws/policies/principles/etc.
• Proficient in the use of a personal computer and corresponding programs.
• Attention to detail.
• Interpersonal skills and customer service skills required.
• Approachable, likeable, and enthusiastic personality.
• Ability to get along with broad customer base.
• High energy level needed.
• Be self-motivated, positive, driven and helpful.
• Ability to handle confidential information responsibly.
• Great customer service, excellent personal communication, and demonstrated

closing skills. * Ability to work a flexible schedule including weekends, Holidays, and evenings.

• Must be able to work effectively with all areas of the dealership to maximize both

the buying experience of the customer and the profitability of the dealership. * Experience with CRM and/or computerized inventory systems, or the ability to
quickly learn. * High school diploma preferred.

• Valid driver’s license and motorcycle endorsement.

Physical Demands * Requires the use of both hands.

• Frequently required to bend, stoop, crouch, reach, handle tools and lift 40lbs of

material. * Requires standing and/or walking for extended periods of time.

• Requires the ability to balance and push a 600+lb motorcycle.

Working Conditions * The noise level in the work environment is usually loud.

• Potential exposure to battery acid, gasoline, chemical cleaning materials or other

toxic materials commonly found in a motor vehicle service department. * Occasionally exposed to exhaust fumes or other airborne particles.

• Frequently works near moving mechanical parts.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Leesport, PA 19533: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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