Executive Housekeeper - Colorado Springs Job at Five Senses Hospitality Associates
Five Senses Hospitality Associates Colorado Springs, CO 80916
Executive Housekeeper
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The 5 Senses Culture:
At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.
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Getting the Job Done:
- Provide guests and team members with professional, efficient, courteous and genuine hospitality
- Demonstrates a leadership ability that inspires and empowers team members to succeed, grow and develop.
- Lead your team to anticipate guest’s needs and offer services without being asked.
- Daily management of the Housekeeping department with includes but is not limited to scheduling, assigning rooms to clean, inspecting rooms and common areas, coaching, training, recognition and counseling of the team.
- Manages and maintains inventories and equipment to meet the needs of the property.
- Maintains all safety standards to the property best practices and Brand standards and informs the appropriate department when concerns arise.
- Maintain open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely.
- Ensure all budgets are managed properly and within the guidelines.
- Provides both informal and formal assessment of team members in alignment with the performance development policy and procedures.
- Monitors Brand Service Scores and ensures Cleanliness scores are communicated to the team and appropriate actions are taken to be above the Brand average.
- Participates in the Property’s Manager on Duty program as needed and understands the role of being a property leader.
- Ensures all team members attend mandatory meetings and complete all required training.
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Experience for Success:
- 2 years of experience of Management preferably in Hospitality
- High School diploma or equivalent; College a plus
- Strong written and verbal communication skills in English; a second language a plus
- Financial skills including budget management, expense control, forecasting and inventory management
- Comfort in using a computer
- Strong General Management skills and a willingness to be a Property Leader
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The Good Stuff:
- Opportunity to grow your career and develop thru structured development programs
- Competitive Medical, Dental and Vision benefits
- Bonus Opportunity
- Wellness and Commuter Stipend
- Vacation PTO Plan and Paid Sick Days
- 7 Paid Holidays
- Free nights at our hotels
- Monthly fun and recognition
- Daily Pay (RAIN)
''The Fine Print”
5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities. This policy applies to all terms and conditions of employment. 5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination.
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