Director Retirement and Income Protection Benefits Job at Church Pension Group Services Corporation

Church Pension Group Services Corporation New York, NY 10016

Church Pension Group (CPG) is a financial services firm located in Midtown Manhattan. CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church. Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing.


The Director Retirement and Income Protection Benefits is primarily responsible to manage plan administration of all retirement, disability, and life insurance plans. This position will also help identify and drive opportunities for efficiencies across the Benefits Policy team and may take on additional tasks associated with the broader Benefits Policy team goals and objectives. The incumbent is the policy and vendor relationship manager, responsible for coordinating and performing numerous plan administration activities, conducting performance analysis of the vendors and plans, and ensuring consistency in approach across plans.

Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Execute the annual and multiple-year strategic plan for retirement, disability, and life insurance plans
  • Research current market trends
  • Collaborate across BU/CUs to solicit information, test ideas and communicate changes
  • Complete analysis to support strategic direction including impact analysis
  • Identify risks
  • Present recommendations to senior leadership
  • Ensure necessary policies associated with large corporate strategic initiatives are created and/or updated by the targeted effective date. Activities include:
  • Coordination with Legal and Compliance
  • Partnering with IBO, CS and Communication for release strategy
  • Managing the development and quality review of all necessary policy documents by coordinating with subject matter experts and outside resources (e.g., legal counsel) as necessary
  • Project manage support team
  • Work closely with Compliance, Legal and management to ensure policies and procedures are addressed and documented, that vendors are compliant with all regulatory and legal requirements.
  • Manage day to day policy responsibilities by ensuring that any changes in plan administration is communicated (internally and externally) and key documents reflect current policies by supporting the review of:
  • Plan Documents
  • Process documentation across benefits
  • Job aides and other training materials
  • Administrative Guidelines, Plan Guides and Vendor Business Requirements
  • Valuation Reports
  • Disability Benefits Schedules, certificates, and policies
  • Compliance Coordinator for Benefits Policy
  • Responsible for managing resolution of member or participant issues that arise and identifying emerging trends within the plans
  • Keep apprised of market trends in benefits to bring new features and concepts to be considered
  • Employ effective and proactive relationship management and communication practices to strengthen vendor and internal staff client relationships
  • Ensure vendor implementations are completed by the targeted effective date. Activities include managing in design, policy, and risk identification, manage the development and quality of the set up between the vendor and all key areas of CPG (Legal, Compliance, IBO, CS, IBAMS, Communications, Tax)
  • Coordinate with and support IBAMS and E&W with education initiatives and presentations
  • Manage special requests for income replacement plans (e.g., General Convention resolutions, Board of Trustees presentations, Episcopal Business Administrators Conference (EBAC), CPG Business Partnership Conference (BPC)).
  • Manage special requests allowed under the plan rules
  • Manage all plan corrections through identification, escalation, and updates to processes and procedures


QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Solid knowledge and understanding of retirement (defined benefit & defined contribution) plans, employer disability plans, and life insurance
  • Experience with vendor performance standards development, monitoring, and enforcement
  • Demonstrated ability to make sound decisions and recommendations based on business judgment, established guidelines and individual circumstances and to provide support and documentation for conclusions
  • Excellent written communication skills, including prior experience developing and documenting policies; excellent verbal communication skills, including preparing and conducting presentations presentation skills
  • Knowledge and experience with the legal and regulatory environment relating to benefits lines of business
  • Ability to prepare executive summary reports
  • Possess the ability to work collaboratively across all levels of the organization and with external clients and vendors
  • Must be tactful, discreet, and professional in dealing with confidential/privacy matters
  • Intuitive sense of honesty and highest ethical standards; all actions and decisions are consistent with corporate values
  • Must be able to work on multiple tasks simultaneously, possess strong organizational and prioritizations skills, work independently, and meet urgent deadlines
  • Ability to develop and maintain effective working relationships with a variety of stakeholders; consultative and collaborative style that allows for influence without authority
  • Ability to operate and thrive in a fast-paced environment with competing priorities
  • Flexible and comfortable to roll-up the sleeves, used to being hands-on
  • Proficiency in MS Office (Words, Excel, PowerPoint, Outlook)


EDUCATION & EXPERIENCE:

  • Bachelor’s degree in business or related fields
  • 10+ years of industry experience is required in or related to retirement plans or disability plans and insurance industry, and/or benefits consulting with increasing responsibility
  • Track record of success in managing individuals, projects, or teams

PHYSICAL DEMANDS: Commuting to the office, on average, three days a week. Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of this position.

WORK ENVIRONMENT: Hybrid (two days working from home, three days working in a standard office environment). Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment. #LI-Hybrid

Salary Range: $108,800 - $145,300

Join us and Create A Better Future For Yourself!


Flexible Benefits available to eligible employees:

  • Medical (including Vision)
  • Dental
  • Supplemental Dental

Core Benefits automatically provided to eligible employees:

  • Employer funded defined benefit pension plan (five year vesting)
  • Employee Life Insurance
  • Spouse and Dependent Life Insurance
  • Accidental Death and Dismemberment (AD&D) Insurance
  • Short-Term Disability (STD) coverage
  • Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
  • Business Travel Accident Insurance
  • Worker’s Compensation
  • Employee Assistance Program
  • Retiree health insurance (eligible after 10 years)
  • Retiree life insurance

Elective Benefits available to eligible employees:

  • 401(k) with matching contributions (immediate vesting)
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • New York’s 529 College Savings Program (NY State residents)

Educational Assistance Program available to eligible employees

Maternity/Paternity Leave available to eligible employees

Time Off available to eligible employees: Vacation, Sick, Personal and Holidays

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas.


EOE: Minorities/Female/Disability/Vet/Sexual Orientation
If you are a CPG employee, please use your CPG email address when creating your profile to apply.




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