Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Home Building Group is actively searching for a Customer Care Technician to join the team with our Schult Homes building facility.

The main objectives of this position are:

• To complete warranty repair on our homes
• To travel around designated demographics to customer homes as this position is based out of Western South Dakota.

Who are we looking for?

• Someone with excellent customer relation skills
• Someone with multiple areas of construction knowledge
• Someone who has strong organizational skills and is self-motivated
• Someone who is able to work with all styles of management, customers and coworkers
• Someone with excellent written and verbal communication skills

Other tasks will include:

• Maintaining and stocking service truck
• Working with managers
• Keeping accurate and detailed information on work orders
• Scheduling appointments and demonstrating flexibility and organization
• Ordering parts
• Working in adverse weather conditions
• Working with the public

Requirements:

• Must have a High School Diploma or equivalent
• Must be able to pass a Background Check, MVR and DOT physical, and Drug Screening
• Must follow company policies and all DOT rules and regulations
• Must be able to perform heavy lifting and climb ladders on a continuous basis
• Must be self-motivated
• Must have excellent phone etiquette
• Must be reliable (Good Attendance, Safety Conscious, and can Hold Confidentiality)

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.