Freedom Solar Power is the tenth-largest solar installer in the U.S. Founded in Austin in 2007, we now serve Texas, Colorado, Florida, North Carolina, and Virginia! Our residential and commercial solar reputation is based on our dedication to quality and service. At Freedom Solar Power, our mission is to empower everyone to get clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values every day:

• Pride in Quality Craftsmanship
• Go Above and Beyond
• Put People First
• Have a Humble Heart
• Give a Damn
• Shoot Straight

Our mission is the heart of who we are! It’s part of why we’ve been voted Best Places to Work in 2019 and 2020 by the Austin and Houston Business Journals!

Freedom Solar Power is looking for an organized and detailed oriented Customer Accounts Coordinator to join our team. The Customer Accounts Coordinator is responsible for overseeing all customer accounts regarding getting projects ready for installation. This role must have a solid understanding of the requirements needed for getting projects ready for installation and strong project management skills. This Customer Accounts Coordinator will report to the Director of Customer Accounts Management.

Job Duties:

• Submitting architectural improvement requests to HOAs (homeowner’s associations) and POAs (property owners associations) for solar panel installations, including all necessary communication and follow-ups with HOAs and POAs.
• Submitting interconnection requests to utilities for solar panel installations, including all necessary communication and follow-ups with utilities.
• Submitting for city/county permit approval for solar panel installations, including all necessary communication and follow-ups with cities and AHJs.
• Communicating with customers to obtain information about their project when needed, including following up when certain items are needed (i.e. a signature on an interconnection application).
• Ensuring timely processing of HOA, interconnection, and permit applications. Tracking and submitting payments/receipts to Accounting.
• Working with the Customer Support team, Operations team, and the Sales team in providing detailed updates on project statuses.
• Communicating with the Sales and Operations teams regarding details of projects, including inquiring on necessary details.
• Assist with other duties as assigned

Job Requirements:

• High School/GED degree (Bachelor’s degree preferred)
• Prior solar/construction experience is strongly preferred
• Must have Adobe Acrobat and Microsoft Office experience (including Excel and Word)
• Must have excellent verbal and written communication skills

Knowledge, Skills, and Abilities:

• Detailed orientated
• Strong organizational skills Project
• Management skills
• Ability to multi-task
• Excellent customer service skills
• Must have strong verbal and written communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
• Professional demeanor

Freedom Solar Power recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:

• W-2 Employment Status
• Weekly Pay Dates!
• Company Healthcare (including dental and vision)
• 401K w/ Employer Matching
• 3 Weeks PTO
• 8+ Paid Holidays
• Team Building!
• Upward mobility!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Austin, TX 78744: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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