Position: Criminal Justice Project Manager
Location: Middleborough, MA (Hybrid Role)

About the Role:

• The Department is responsible for the policy development and budgetary oversight of its secretariat agencies, independent programs, and several boards which aid in crime prevention, homeland security preparedness, and ensuring the safety of residents and visitors in the Commonwealth.
• The Criminal Justice Project Manager will be responsible for completing the deployment of a new Cloud-Hosted Automated Biometric Identification System.

Responsibilities:

• Plan and manage the identified projects by identifying tasks, resources, delivery timelines, and success metrics.
• Work with customers to define the project, and develop a Request for Quote or Request for Response.
• Manage project delivery, including budget oversight, logistics, safeguarding, content development (production and delivery of resources), enquiries, risk management,
• quality assurance, event management, volunteer training and management, all to a high standard.
• Identify and recruit new project partners, including responding to enquiries, working with businesses to recruit volunteers and publishers to secure support, and providing excellent support and efficient follow-up.
• Support evaluation activity including administering surveys and collecting case studies.
• Contribute to the continuous improvement of evaluation processes and tools in collaboration with relevant staff.
• Contribute to the continuous improvement of the programme including design and delivery of content.
• Maintain accurate and current records, including on our contacts database.
• Work with customers to navigate the selection of a vendor, including establishing bid evaluation criteria and scoring process, as necessary.
• Participate in contract discussions when engaging a vendor, including the creation of a Statement of Work.
• Work with EOPSS and EOTSS leadership to identify and install appropriate personnel teams and monetary resources to fulfill project scope and ensure the successful and timely completion of deliverables.
• Manage program scope, schedules, budgets, and resources to successfully fulfill business and technical requirements with high customer satisfaction.
• Recommend technical solutions and tools to meet project needs. Work with procurement and finance teams as necessary to facilitate successful and timely procurement(s).
• Ensure deployed solutions are compliant with EOTSS Enterprise Technology and Security Standards.
• Facilitate technical support, as needed, including but not limited to architectural reviews, compliance reviews and project artifacts; transition project to the support organization at the conclusion of the project.
• Anticipate and manage project risks to timelines and budgets to eliminate obstacles to timely completion of deliverables.
• Create and maintain project artifacts such as project charter/scope, project plans, schedules, back log list, stories, status reports, and operational checklists.
• Lead project status meetings with EOPSS, EOTSS, and agency management, leadership, and other stakeholders regularly and as needed.

Preferred Experience:

• A background in or knowledge of fingerprinting systems is preferred.

Desired Experience:

• Experience with criminal justice or public safety data and case management systems and processes desirable as well as experience in the biometrics domain.

Required Knowledge, Skills & Abilities:

• 5+ years in information technology with at least two years in a project management role.
• S. in Computer Science or equivalent degree/experience.
• Subject Matter Expert in the field of electronic fingerprint processing systems.
• Work experience on projects with federal, state or local government branches, in the area of criminal justice and / or public safety.
• Working knowledge of information technology disciplines such as hardware and related operating systems; software application design, development and implementations; database management systems, and networking and security concepts.
• Demonstrated experience creating and implementing project plans and schedules according to project goals and objectives.
• Demonstrated experience successfully delivering complex data infrastructure projects.
• Working knowledge of project management concepts, as defined by PMI.
• Working knowledge of Agile/Scrum methodology and ITIL concepts.
• Experience working in a highly matrixed organization.

Preferred Knowledge, Skills & Abilities:

• Experience with criminal justice or public safety data and case management systems and processes desirable.
• 5+ years of experience in the biometrics domain, with an emphasis on AFIS.
• 5+ years defining, implementing, and/or managing AFIS systems.
• 5+ years' experience with Store and Forward and Live Scan processing systems.
• Experience with incorporating NIST and IAFIS Standards.
• Experience with NCIC and III biometric systems integration.
• Experience in project management of electronic fingerprint implementations.
• Experience building requirements for Partial and Full Palm Print Systems.
• Experience interpreting and consulting on biometrics Law and Policy.
• Experience integrating records management and booking systems into enterprise biometrics systems.