DESCRIPTION

Starting salary for this position is: $2,764 (Monthly)

Employees starting at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. If an employee starting at anything higher than the entry step of the range, will have salary step advancement after 12 months and salary step advancement every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase in salary.

Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Spokane Falls Community College (SFCC) is a beautiful campus located in the inland Pacific Northwest, on the ancestral home of the Spokane Tribe, near the Spokane River. Our campus is not far from the urban center of Spokane, a mid-sized city with a high quality of life and quick access to the outdoors. More information about living and working in Spokane available at:
https://greaterspokane.org/relocation-guide
https://www.spokaneteachinghealth.org/life/

SFCC is one of two accredited community colleges that comprise the Community Colleges of Spokane (CCS). In addition to serving the urban and suburban population in greater Spokane, including students from Fairchild Airforce Base, CCS provides educational services to rural communities throughout our 12,302 square-mile region in Eastern Washington, including students from the Spokane and other Eastern Washington tribes.

Serving about 8,200 students, SFCC endeavors to be an educational leader and a responsive partner with the community and region to provide access to relevant programs of the highest quality. We offer a large liberal arts/transfer program (approximately 75% of total enrollment) as well as state-of-the-art professional technical programs (about 25%). As reflected in our mission statement, we strive to “embrace diversity, promote equity, and foster global awareness” at every level of our college.

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Credentials Evaluator 2 in the SFCC Admission/Registration Division.

GENERAL DEFINITION

Under general supervision the Credentials Evaluator 2 is responsible for reviewing, processing, evaluating and approving a wide variety of credentials to determine student course transfer credit, course equivalency, class standing, graduation eligibility and degree transfers. With delegated authority, this position may approve or deny graduation based upon evaluations of academic credentials, and initiate notice of appropriate action.

This position will also process requests for transcripts and inform prospective and current students of a variety of admissions and registration processes and maintain and update computerized transcript databases for advising purposes.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• 
  Update and maintain student management system (ctcLink) and other databases and modify as needed. This includes, but is not limited to, graduation records, transcript records, converting student records into ctcLink from historical records, academic advisement report program requirements, career and technical education (CTE) dual credit and academic credit for prior learning (ACPL). *
• Evaluate incoming official transcripts from other colleges and universities. Use the automated process for institutions included in the course equivalency database in student management system (ctcLink). Hard copy, pdf, or transcripts not in the course equivalency database must be entered manually. *
• Research transfer courses from community colleges, technical colleges and baccalaureate institutions and determine accreditation of transfer institutions while interpreting a wide variety of grading scales and assorted academic calendars. Maintain positive working relationships with CCS and SFCC departments as well as outside academic agencies and institutions. *
• Certify/verify enrollment for students obtaining financial aid, insurance, employment, and deferment of loan payments, process fee waivers and fee credits according to established guidelines and procedures. *
• Review and certify transcripts and permanent records for accuracy, grade changes, repeats and credits; interpret applicable admissions and records policies and apply them in a variety of procedural situations. *
• Process outgoing transcript requests and degree verifications through the National Student Clearinghouse in a timely manner and according to established guidelines and procedures. *
• Run academic advisement reports for use in evaluation processing and degree completion and to assist students in determining needed classes for graduation when appropriate. *
• Use student management system (ctcLink) and academic advising reports to collect data on transcript conversion, data entry, retrieve data, transcript review and printing, external transcript review, and to collaborate with instructional offices regarding college catalog data. *
• Respond to inquiries regarding institutional incoming course transfer policies and procedures via phone, fax, e-mail, or in person to inform prospective students of institution application process and accept or reject courses from other institutions via electronic transfer. *
• Utilize the retention suite of the TargetX customer relationship management (CRM) tool to communicate with students about transcripts and graduation. Generate reports and maintain a variety of records, files and databases regarding numbers, pre-requisites, transfer credit evaluations, student profiles and transfer colleges attended for reporting purposes. *
• Update and train Student Affairs staff regarding procedural changes. *
• Act as backup to other credential evaluators.
• May instruct and check the work of work-study students.
• Assist in other areas of student affairs as needed, including support for annual commencement ceremony.
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

• Indicates this is an essential duty.

This position is designated a bargaining unit position.

COMPETENCIES & OTHER REQUIREMENTS

REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)

• 
  Ability to learn and apply complex community college credit transfer and graduation rules.
• Experience with Microsoft Office (Outlook, Word, Excel and Publisher).
• Excellent verbal, written, and interpersonal communication skills.
• Ability to prioritize tasks to meet multiple deadlines while handling constant interruptions.
• Ability to complete projects with attention to detail and work independently in the absence of a supervisor.
• Ability to work in a team-oriented environment.
• Ability to interpret rules, policies, and procedures.
• Exceptional customer service skills.
• Excellent organizational skills to maintain electronic filing systems.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)

• Associate degree from an accredited institution.
• One (1) or more years of admissions, registration, or related office experience.
• Experience using a student management system (PeopleSoft) including an academic advising report/tool.
• Knowledge of Family Educational Rights and Privacy Act (FERPA).
• Experience with admissions and registration requirements and procedures.

CONDITIONS/TERMS OF EMPLOYMENT

TOTAL COMPENSATION WITH BENEFITS: $49,849 - $61,135.

Total compensation is an estimate based upon adding the following amounts together:

• 
  Base compensation of $33,168 - $43,800, plus
• Current employer-paid health and related benefit contribution rates, plus
  • Click here for a full list of benefits.
• Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Visual focus and strain.
• Work in a semi-open office setting with frequent interruptions and background noise.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Move up to 25 lbs. occasionally in an office environment and at admissions/registration events.
• Occasional kneeling, stooping, crouching, crawling, and climbing.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12-months, 40-hours a week).
• 6-month probationary period; may be extended up to 12 months.
• This position is overtime eligible.
• Criminal background check required.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• 
  CCS online application.
• Cover letter addressing your qualifications as applied to the responsibilities of this position. *
• Comprehensive resume. *
• Names, addresses, and telephone numbers of three professional references.*
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission. If you require an accommodation during the application or interview process, please contact HR at CCS.recruiter@ccs.spokane.edu

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Confederated Tribes of the Colville Reservation and the Kalispel Tribe. The CCS Pullman Center operates on the WSU campus and is located on the ancestral homelands of the Palus people and on the ceded lands of the Nimíipuu (Nez Perce) Tribe.

We pay our respect to tribal elders both past and present as well as to all indigenous people today. This land holds their cultural DNA and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.