Bark Ranger Job at Bark Social
About Bark Social:
Dogs. Beer. Coffee – Bark Social brings out the fun between dogs and humans with a private, monitored off-leash dog park and an indoor/outdoor beer garden & coffee bar. Featuring a play space, casual eating and curated dog merchandise, our goal is to engage, delight, and support the dog-loving communities we serve.
Bark Social has an aggressive growth plan. It launched its first location in Bethesda, Maryland in March of 2021, and will open its second location in Baltimore, Maryland in 2022. Locations three, four and five are in the works.
Our need:
We are looking for Bark Rangers to ensure our guests and dogs feel welcome, special, safe, and comfortable at all times. This means engaging with our guests, getting to know them and their dogs and always, always being friendly and engaging with guests. During non-peak times or in the absence of guests/dogs to engage with, if you have run through all of the important items listed below, there is always something to do. How does the beach look? When was the last time you checked the grass in front of Bark Social for poop? Could the patio cushions use some TLC?
Responsibilities include but are not limited to:
- Remain active and alert. This is, without a doubt, the most important part of your job. When dogs are moving, you should be moving with them. If you are engaging with a guest/their dog or communicating with another team member, you can still be aware of your surroundings.
- Break it up. If you pick up on behavior signals that could escalate, insert yourself between the dogs. If this doesn’t de-escalate the situation, use your training to intervene. Airhorns If you are not comfortable inserting yourself, this isn’t the role for you.
- Monitor alcohol consumption; if someone without a wristband is consuming alcohol, notify a manager immediately. If a guest who has been drinking is or appears to be mistreating a dog, notify a manager immediately.
- Bark Social is not just a dog park, it is an EXPERIENCE. While our top priority is making sure all dogs and humans remain safe, it is also important that we are welcoming guests and connecting with them. By getting to know our members and other visitors as well as their dogs, we make them feel special while building trust and confidence in all that Bark Social stands for. This also helps us to learn more about each dog’s behavior/personality/history, etc.
- Ensure all dogs are collared and unleashed
- Communicate to guests with dogs 15lbs and under our policy regarding the small dog park if their dog is barking or showing any signs of anxiety or aggression
- Ensure all available dog water bowls are full, clean and spread throughout park
- Sweep mulch and hair from patio (including area underneath auto-fill water bowls)
- Spot clean/dilute urine on patio
- Fill in any holes that have been dug, smooth over mulch that has been kicked around
- Bus and wipe down park tables, rearranging furniture as needed
- Anything that helps the business operate more efficiently
Any member of the Bark Social team should possess the following characteristics:
- Everything we do at Bark Social is held to the highest standards. Any Bark Social teammate needs to understand what excellence looks like and operate accordingly.
- Every Bark Social teammate needs to be passionate and excited about the company and the product.
- We are a start-up -- we are testing and experimenting every day, and we need everyone on our team to be proactive and help us think big and solve problems.
- We are in the people business. Any Bark Social teammate must be friendly, professional, and proactively attentive to the needs of our customers.
- Dog-lovers preferred
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Supplemental pay types:
- Tips
Ability to commute/relocate:
- North Bethesda, MD 20852: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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